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Quality and Risk Inhouse Lawyer

Chadwick Nott - South West and South Wales
Wales, Cardiff
£40000 - £45000 per annum
Closing date
18 Jun 2024

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Job Details

Quality and Risk Inhouse Lawyer

We are working with a Top 100 law firm based in Cardiff who have a new and rare opening for an in-house solicitor to join their Quality and Risk Department.

This is a part-time position, and the successful in-house lawyer will ideally work two days a week with a blend of office and home working.

As part of this role, you'll be responsible for handling client complaints in line with the firm's Complaint Procedure. Your tasks will involve:

  • Engaging with complainants and internal staff
  • Conducting thorough investigations and crafting appropriate responses
  • Keeping meticulous records of complaints
  • Occasionally liaising with the Legal Ombudsman for escalated cases

In addition, you'll manage notifications of potential and actual professional negligence within the firm, which includes:

  • Investigating reported circumstances and establishing facts
  • Providing guidance on necessary actions and assistance
  • Advising on conflict resolution and pre-action protocol
  • Collaborating with the Head of Compliance and Quality, internal stakeholders, insurers, advisers, and external parties as needed
  • Maintaining accurate records of professional indemnity matters for the firm.

To find out more, please contact Hannah Somers on or by calling 0117 917 1929 / 07435 943 574

*Where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.


Our business is about you. Helping you find the right job. We’ve been in the recruitment industry for 20 years, so we’re confident we can make a real difference to your career prospects. Over half of our business is repeat or recommended business – candidates returning for their next career move or recommending their colleagues to us. We like it like that.

But that’s not enough. We want to improve our legal recruitment service every day, every week, and every year, to ensure your success.

Our depth and breadth of experience means we already know the legal recruitment market inside out. And our industry-leading training programme fully prepares candidates for what lies ahead in a law career. So, as a lawyer, you can trust us when you need to take the next step.

We see things from your perspective. Nearly all our staff have legal training, and many have actually practised as solicitors. Which means you benefit from their in-depth knowledge of local markets, and specialist legal recruitment advice from consultants with first-hand, relevant experience.

Of course we take your career extremely seriously. We’ve worked long and hard to build trust and rapport with our clients and candidates, and all our dealings are treated with utmost confidence. We have a reputation for being proactive and well connected in the legal profession, and we’re always determined to achieve the best possible outcome for you.

For more information about how we can assist you please visit or call us in confidence on 0800 0121 848

Company info
0117 925 9962
2nd Floor
25 King Street

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