- Experience Level
- Mid Level
Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care. Following our change in operating name to NHS Resolution last year, coinciding with the launch of our five-year strategy, we have also started the process of renaming our core services to better reflect the work undertaken in these areas and to further reinforce that we deliver these services within a strategic framework.
We provide the following core services to our customers:
Claims Management delivers expertise in handling both clinical and non-clinical claims to members of our indemnity schemes.
Practitioner Performance Advice (formerly the National Clinical Assessment Service or NCAS) provides advice, support and interventions in relation to concerns about the individual performance of doctors, dentists and pharmacists.
Primary Care Appeals (formerly the Family Health Services Appeal Unit or FHSAU) offers an impartial tribunal service for the fair handling of primary care contracting disputes.
We have an opportunity working with our team of advisers working across a specified geographical region supporting their designated referring bodies in managing the performance of doctors, dentists and pharmacists and to support our broader organisational work to deliver NHS Resolution’s role in relation to areas such as indemnity.
The adviser will be expected to provide expert advice and support on handling complex concerns about performance and have an excellent knowledge of the relevant procedures and regulations governing these matters. It is anticipated advisers will have extensive experience at a senior level within health care and have a professional clinical, senior managerial, defence body, HR or legal background. We may have opportunities to employ either substantively or on a secondment basis
Pay AfC 8C plus potential RRP subject to ongoing review